Feedback is so important to us, as a company we strive to give the best service we can. The feedback we receive helps us to do that by showing us what it is we’re doing right, and what aspects we need to build upon. We thought we’d share a recent testimonial from one of our clients.
“First of all, we absolutely love our extension, it transforms our house! Everything feels more spacious and less ‘boxy’ – its impact is bigger than expected. Thank you so much for your help with this. We feel we have a new house on the same address! Even our garden looks bigger, how unexpected!
More specific feedback for yourselves:
What worked well was the good advice you gave us about what would work and what wouldn’t and therefore keeping it cost-effective, you visiting us and giving us face to face advice and having the ability to make as many changes as was needed until such a point that the scheme was satisfactory.
What could have been a bit better would have been to help us set realistic expectations early on, such as quickly finding a builder and advising us on eventual build costs, especially the effect of the hedge on the foundations.
Once again, thank you for your involvement and direction with this project, which has improved our day-to-day lives immensely. We are delighted.”